Questions people ask first.
If yours is not here, ask us and we will answer in plain language.
How is Cybernocs different from a penetration test?
A penetration test is a once-off, costly project. Cybernocs watches your business from the outside every 24 hours, at a fraction of the price, with nothing to install and no access to your systems needed. Use it between tests, or until you need a deep test.
Do I need to give you access to my systems?
No. There is nothing to install and there are no logins to hand over. You only prove that the domain is yours by adding one DNS record, which your IT person or web host can do in minutes.
What can Cybernocs tell me?
It shows what attackers can see about your business from the outside, and the signs that point to trouble: passwords in public code, ransomware gang listings, fake look-alike websites, weak email protection, known software flaws and more. For every finding you get steps to check and fix it. For what is happening inside your network, your IT provider's own tools are the right place.
Where does the information come from?
Cybernocs combines many official and respected data sources into one view of your business, and credits them where required. Because we keep it all in one place, you do not have to chase any of it yourself.
What if a source is unavailable?
We tell you. The area shows Not fully checked and says which source could not be read, and the next scan picks it up. You always know exactly what was checked.
Does a clean result mean I am safe?
No. Cybernocs can only see what is public, and it shows a moment in time. A clean result means we found nothing to report in the places we could check. Every finding is a lead for you to check, so use a qualified IT or security professional for anything important.
Will Cybernocs trigger my firewall or slow down my website?
It is built to be gentle, but you may see it. It asks for your home page and around 80 well-known pages and files, such as backup and admin pages, to see whether they are publicly readable. It does this a few at a time with short pauses, and never tries to log in, guess passwords or break anything. Its requests appear in your server logs, and a firewall or security tool may notice them. It names itself Cybernocs-Scanner, so your IT person can recognise it and, if you like, allow it.
Will you show passwords?
No. We never show or store passwords or the content of leaked files. Where something sensitive may be exposed we show you where to look, so you can deal with it.
Do I need to be technical?
No. Every finding is written in plain language with the steps, the time it takes and a message you can forward to whoever looks after your IT. Technical detail is there for your IT person.
How does the incident response plan work?
You answer guided questions, each one explained, and Cybernocs writes a plan from your answers: who does what, who to phone, and the breach-reporting rules and deadlines under South African, EU and UK law, plus your insurance and contract duties. Laws differ by country and change, so have your own lawyer review and approve the plan before you rely on it.
Does it replace my antivirus or my IT provider?
No. It works alongside them. Your IT provider gets a prioritised list from the outside view, so their time goes to what matters first.
How is my information handled?
We keep what you enter and your scan results so you can see them and track progress. Read the privacy policy for the details.
Can several people in my business use it?
Yes. Invite colleagues and choose whether they can only look, make changes or manage the account. Two-step sign-in is available.
What does it cost?
Cybernocs is R899 a month with everything included. There is one plan, so there is nothing to choose between. You pay monthly and can cancel at any time.
See what attackers can see about your business.
Request a demo and we will show you what a scan finds for your business.